Originally posted by jrtmom3274:
I would definitely call CS about the eyelash issue, esp. on Sierra. She's too new for that stuff to happen! Very likely, they will just send you a new one and a return label for the doll with the eyelash problem. Or, they'll offer to replace her head free of charge. That's what they did when Marlot got the blue stain on her ears.
As far as restringing, put hubby to work! Taffy's instructions are really easy to follow. My DH has restrung about half a dozen dolls now. You can get the washers & ferules at Depot, and grippers & elastic at Hancock Fabrics. The cost (including the grippers at $4.50 each-- get two!) for the first doll is around $3.50 per limb. From there, the price goes down to around $2, after you've covered the cost of the grippers.
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